VOCAL helps by providing:
A 24-hour phone support service: 0439 959 410
You will be able to talk to someone who is trained and qualified at any time of the day and night. Why seek support? Find out more...
A court support service
If you need to attend court, a trained court support worker will meet you and stay with you during your court case, and debrief you afterwards. [More information...]
A counselling service
All services are free to victims whose crime occurred in the ACT and Region. There are no long waiting lists, we aim to provide a support service within 48hrs of contact. Counselling and other services are made by appointment by email or by phone 0439 959 410 (24/7)
VOCAL will continue to provide you with other forms of support during this time, be it emotional or practical support, which will be ongoing for as long as you require it. This is also free of charge.
If your crime occurred anywhere else but the ACT, no matter how long ago, VOCAL will match you with a trained volunteer for ongoing counselling and support. This can also be done as outreach. In some circumstances, we will meet you in a safe place or in your home. VOCAL can also help you to apply for financial assistance, and to write your Victim's Impact Statement. We can also refer you to other related services and provide any practical help.
Also available to assist victims of crime is the Financial Assistance Act 1985. This Act has been amended. As of 1 July 2016 a new act is in place. Victims whose crime occurred prior to 1 July 2016 can only apply under the old act and not the amended one, which is now operated under the Victims of Crime Commissioner and Victims Support ACT. Forms available through the internet.